Claimwire Privacy Policy

 

Updated: June 14, 2017

WireCanyon Software, LLC (dba Claimwire) (“Claimwire,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.  This Privacy Policy describes (1) the types of personal information we may collect from you or that you may provide when you visit our website located at www.claimwire.com (our “Website”), and (2) our practices for collecting, using, protecting and disclosing that information.  This Privacy Policy also describes how we collect and use data in connection with our services (herein referred to as the “Services”).

Collection and Use of Personal Information

Claimwire Website

Personal information collected from you on our Website will be used to carry out the actions you have requested or authorized. Additionally, we may use your personal information to provide you with information about our Services.

Our Website may collect certain information about your visit, such as the name of your Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the browser you are using; the date and time you access our Website; the pages that you access while at our Website and the Internet address of the Website from which you linked directly to our Website. This information is used to help improve our Website, analyze trends, and administer our Website.

From time to time, we may engage third party providers of marketing services to assist us with the purposes set forth above.  We maintain contracts with each of these third parties restricting their access, use and disclosure of personal data.  We otherwise do not disclose personal information collected from our Website to non-agent third parties without authorization from the individual that submitted such information to us.

We provide the opportunity for individuals to “opt-out” of having their personal information (as collected from our Website) used for the purposes set forth above.  If you do not wish your personal information (as collected from our Website) to be stored on our systems, or provided to third parties, we will remove your information from these systems. Simply email legal@claimwire.com with the details of your request and we will respond promptly.

Claimwire Services

We provide several different services to our customers and their designated third party users (collectively, our “Users”) as described on our Website.  In providing the Services to our Users, we may process data that our Users submit to us or instruct us to process, and such data may include personally identifiable information.  We use such information in order to provide the Services to our Users pursuant to the terms of the written agreement between us and our customer or otherwise as set forth on our Website, and we do not use this information for any other purpose.

We use a limited number of third-party service providers to assist us in providing our Services to our Users.  These service providers fall into one of the following categories:

·      Hosting providers

·      Providers of additional functionality for our Services

These third parties may access, process, or store personal data in the course of providing their services.  We will only provide personal information to these third parties for the purpose of providing our Services to our Users.  We maintain contracts with each of these third parties restricting their access, use and disclosure of personal data.  Individuals will not have the opportunity to opt out of having their personal information shared with these third-party service providers for these purposes. We otherwise do not disclose personal information to non-agent third parties except as may be contemplated by a written agreement with our customer or otherwise as contemplated by our Website or directed by our Users.

Disclosure Required by Law

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary to protect our legal rights and/or to comply with a judicial proceeding, court order, or legal process.

Access to Personal Information

We acknowledge the right of individuals to access their personal data as collected through our Website.  Individuals wishing to review, edit, supplement or delete their personal data as collected through our Website may do so by contacting us at legal@claimwire.com, and we will promptly respond to any such request.

Individuals wishing to review, edit, supplement or delete their personal data as provided to us by our Users for use with our Services should contact the applicable User that provided this data to us.  Alternatively, such an individual can contact us at legal@claimwire.com and we will work with our User to respond to the request.  However, note that we are contractually bound to our customers to maintain the confidentiality and integrity of the personal information that we store as part of our Services, and any such request from an individual that is not our customer would need to be approved by our customer except as otherwise required by law.

Security of Personal Information

We are committed to protecting the security of your personal information. While no computer system is completely secure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information.

Choice of Future Communications

From time to time, we may send you information about our Services that may be of interest to you. At such a time, you will be given an opportunity to opt-out of future communications.

Cookies and Tracking

We may use technology to track the patterns of behavior of visitors to our Website. This can include using a “cookie,” a text file sent by a web server to a web browser, and stored by the browser for record keeping purposes. As a result, it is possible to speed up your future activities on our Website and allow us to provide you with a personalized browsing experience.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the features of our Website.

Our Website does not process or respond to web browsers’ "do not track" signals or other similar transmissions that indicate a request to disable online tracking of users who visit our Website.

Links to Third Party Websites

Our Website and our Services may provide links to unaffiliated third-party websites. As we do not control these websites, we encourage you to review the policies of these third party sites.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the "Updated" date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of our Website or Services constitutes your agreement to this Privacy Policy and any updates.

Contact and Enforcement Information

If you have any questions regarding this Privacy Policy, please contact us at legal@claimwire.com.  If you believe that we have not adhered to this Privacy Policy, please contact us at legal@claimwire.com, and we will attempt to promptly determine and remedy the problem.